Hassle Free
Shipping & Returns
Fast delivery nationwide, easy returns — no stress, no hassle.
Nationwide Delivery
We deliver to all cities across Pakistan
Safe Packaging
Every order carefully packed to arrive safely
COD Available
Pay cash when your order arrives at your door
Easy Returns
7-day return policy on eligible products
Shipping Policy
Important Notes
- Orders are processed within 1–2 business days after confirmation.
- Delivery times may increase during sale events or public holidays.
- You will receive an SMS/WhatsApp notification once your order is dispatched with a tracking number.
- Lady Aura is not responsible for delays caused by the courier after dispatch.
Returns Policy
Eligible for Return
Products must be unused, unopened, and in original packaging within 7 days of delivery.
Contact Us First
WhatsApp or email us with your order number and reason for return before sending anything back.
Ship It Back
We will guide you on how to send the product back. Return shipping cost is paid by the customer.
Refund / Exchange
Once received and inspected, we process your refund or exchange within 3–5 business days.
Not Eligible for Return
- Opened or used products (for hygiene reasons)
- Products purchased during a sale or with a discount code
- Items damaged due to customer misuse
- Returns requested after 7 days of delivery
Payment
Accepted payment methods
Cash on Delivery
Pay when your order arrives — available nationwide
EasyPaisa
Pay via EasyPaisa mobile account or app
JazzCash
Pay via JazzCash mobile account or app
Debit / Credit Card
Visa, Mastercard securely processed at checkout